Phone Support in Cloud Web Hosting
All of our cloud web hosting plans come with telephone support 14 hours a day even on public holidays, which means that if you do not have an account yet, you are able to call and find out more about our services or whether we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you will be able to contact the telephone number which is closer to you. If you are an existing customer, we can help you promptly with all the general and billing matters as well as with various tech issues in order to save you time and efforts - we acknowledge the fact that in some cases it is quicker to talk with a live person so as to get things done right away. Certainly, some issues simply cannot be resolved over the phone, so in such a case you'll be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be sure that there is always somebody to help you when you have any queries about the semi-dedicated server plans that we offer. Whether you want to learn more about the plans, you have some billing issue or some general problem, you can just give us a call. Though some more technical troubles may need a support ticket to give some time to our technical support team to investigate, we can help you with quite a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have a global number where you're able to get in touch with us.