1 hour ticket response
Prompt assistance is our dominant task and that is why we’ve got a team of capable customer service technicians who are prepared to offer a swift response to any question that you could have. Simply post your support ticket from the Control Panel and we will reply back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute customer support ticket response time.
An Excellent Tech Support Service
We’ve got a team of web hosting support engineers who are ready to respond to all your queries whenever you require help. Almost all our help desk team members have lots of years of experience in the Linux cloud web hosting services realm, which means that you can constantly rely on swift and adequate answers to your problems.
A User–Friendly Help Section
To help you find a quick hint on how to use a specific service, we have incorporated a very intuitive Help section in our Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, consult our F.A.Q. section or watch our educational video tutorials.