Q: What precisely does web site migration imply and what does it include?
A: The web site migration service offered by Rai Hosting is absolutely free and consists of moving all your files, databases and emails from your present provider to your brand–new web hosting account with us. We’ll also fine–tune all the settings necessary for your web sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are fully capable of moving any type of website. With years of practical experience in this field, they are experts in the inner workings of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom–made web application with multiple custom libraries is as elementary as moving a simple WordPress–based blog.
Q: Website migration seems like a lot of work. How long will it take?
A: While we can’t give you a precise time interval, because there are a lot of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our best to move your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: Do you need anything from me before you begin moving my site?
A: Yeah. We’ll need the name of the site that you wish us to transfer. We will also require a means to log into your current web hosting account so that we can get the files pertaining to your website.
Q: My old hosting account has delicate data inside. How can I trust you?
Q: How about downtime? Will my website be offline?
A: Your site will continue to work just like it did before with your former hosting provider. When we have finished the migration, your site will be configured to work on our hosting platform and we’ll alert you to preview it. If it is working correctly, all you will have to do is edit the NS resource records for your domain name. Your website will be migrated over to us without any downtime whatsoever.
Q: Will my current hosting provider discover that I am leaving them?
A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: Yes. We support all common Linux–driven hosting platforms. We do not support Windows–driven hosting platforms, as we do not provide Windows web hosting services ourselves.In addition, we do not support proprietary site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.